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🎬️ Video ads disappearing or not available
We've noticed some concerns about video ads disappearing or not being available in the game. We want to clarify that the video ad feature, like all ads and promotional features, is currently in a testing phase within the game. This means that while some players may receive Lives, others might get Boosters or other items…
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Can't Opt Out of Candy Royale!
I truly do not like this little sub game and I don't want to play it. But lately when it's popping up, there is no X in the right hand corner for me to decline. It's just forcing me to opt in in order to continue playing the game this is absolutely no good. Is this a glitch? If so, when will this be fixed?
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🚨 Are you experiencing issues with the game? Check here before posting in Support!
Are you experiencing issues with the game? Look no further as these are the most common issues and most frequently asked questions in Candy Crush Saga. The two absolute most common questions here in Community are: I have lost my progress or all played levels? If you suddenly are back to level 1 or the game has been lost,…
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I think it was yesterday that I won 30 gold bars while I
I think it was yesterday that I won 30 gold bar's while racing and I didn't receive them
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Why Iam unable to see advertisement for extra moves or rewards
I Want to see advertisement for extra moves and rewards
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Astros vs. Aliens Gold Bars Issue - Edited by CM: Issue fixed!
Hi! Has anyone here encountered this? I participated in the Astros vs. Aliens event and should have won 20 gold bars. Unfortunately, I did not receive my. 20 gold bars. I'll attach photos to support my discussion.
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Hi, after the update game dosen’t work good, no ads
Hi, after the update game dosen’t work good, no ads, only avaible store:( turn off during in the middele of round, I can ‘t play! And this is happend in the last round of the All Star Hub ( I turned off phone, game, checked all, nothing help! Some ideas?
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Help to connect play store
Im not connecting in Google play store can you help me
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Countdown crystals are just bombs (Levels 1881 & 1882)! CM:❗Reported to the Studio
Countdown crystals have just been introduced in level 1881 but they are just bombs in my game? I managed to get past the first level by buying more moves, but I can't do that now. This round forces me to move the orange bombs and the round instantly ends because of the yellow bombs Any ideas
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How do I retrieve my bonuses and friends?
On trying to buy extra moves or access the shop I was getting the never-ending circle… I restarted my device, etc but I did an uninstall and reinstall. I retrieved my progress but have "lost" my friends and lives and all my bonuses…
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Why do I have to connect to Facebook every other day to save my game.
Why do I have to connect to Facebook every other day to save my game.
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15412
15412 bad level.was 26 moves upgrade game and now i have 20 moves.why?
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Edited by CM: Oops! We use English only so everyone can understand! Check out our House Rules
Edited by CM: Oops! We use English only so everyone can understand! Check out our House Rules
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I used to have an account can’t remember which email n password I used
trying to retrieve my King account I had under Mazar can’t remember which email/password I used Thanks Marie Rogers now Anderson
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Can I chat with friends
can I chat with friends
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App store
why can’t i get connected to the app store?
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how do I retrieve my levels and gold bars back
This discussion was created from comments split from: Retreive former level.
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Why is it that I claimed my 100 gold bar bonus but it didn’t get into my account!
Why is it that I claimed my 100 gold bar bonus but it didn’t get into my account!
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Edited by CM: Oops! We use English only so everyone can understand! Check out our House Rules
Edited by CM: Oops! We use English only so everyone can understand! Check out our House Rules
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Edited by CM: Oops! We use English only so everyone can understand! Check out our House Rules
Edited by CM: Oops! We use English only so everyone can understand! Check out our House Rules
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Bug in CCS Level 7656
There was a bug in this level. Looking at the screenshot. The licorice are entering from the top left corner and streaming down the middle, only to exit at the bottom off slightly to the right. It was stuck in that loop. Couldn’t make any other moves or use a booster. Had to reboot the game (and lost my life/ability to add…
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What happened to all my friends and my lives?
hello, when I logged into my game today my avatar was changed, and all of my friends are gone and all of my lives? Do you know what happened?
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I don't have the 30 coins i just won?
Where are the 30 coins i just won?